I recently was playing around with Windows XP SP3 (build 3264) and I slipstreamed the service pack into my Windows XP install media to make installing a new build easier (SP3 would already be installed).
Normally, it’s a pretty straightforward process, however with SP3 (at least the RC build I was using) didn’t take HD audio into account. When you’re installing onto a PC (Lenovo R60 laptop in my case) you typically need to install an HD Audio hotfix (KB888111) prior to installing the HD audio drivers.
The issue in this case it that SP3 supercedes the hotfix, so when you try to install KB888111 you’re presented with an error saying SP3 is newer and you don’t need the hotfix. Unfortuantely, you can’t install the drivers without the hotfix, and you can’t install the hotfix because SP3 thinks it’s newer and doesn’t need it. This is supposed to be fixed in the final release of SP3.
You can work around this however, by downloading the hotfix KB888111, then using WinZIP or WinRAR to extract the files within the hotfix. Once you install the files, you’ll see a folder called “common files”. From within the folder, you’ll find the driver files for the HD audio and HD modem driver.
Open device manager, right click on the “PCI Device” under the “unknown devices” section, choose properties, update driver and point it to the “common files” folder you just extracted.
The drivers will install, and you can then go back and install the HD Audio driver file (if necessary).
Again, this is not necessary if you install XP with SP2 first, and then install SP3 afterward. Additionally, the final release of SP3 should have that fixed, but we’ll have to wait and see on that.
{ 8 comments }
HUGE!! Thanks much!
BTW, I slipstreamed the FINAL version of SP3 and had the same problem (and the same solution).
Reply
You are the bes!!!
Reply
admin reply on August 16th, 2009 10:09 am:
Thanks! Glad it helped out
Reply
You are the bes!!!
Reply
where is the folder common files?
Reply
Tony reply on December 11th, 2008 3:24 pm:
@Dani, .For common files folder download and install 7-zip from 7zip.org.now right click on kb111888.exe and click 7-zip>extract files>ok folder named kb111888 occurs there u will find folder called common files.
Reply
Love you guys. for helping me fix my sound
thanks a lot1111111111
Reply
Hello. First of all thank you for posting this, but I can’t seem to figure it out. I tried the 7-Zip thing and the common files folder never shows up, or I can’t figure out where to look. That doesn’t seem to be as big of a problem, because I do get the individual files… The real problem is when I try to manually point the driver update to those files it does not recognize them. They show up, but when I select them, they do not suffice for the updater. I’m supposing it’s the type of file they are or something? It just keeps wanting me to drop down deeper into the folders. On a second note, I tried just to manually update the drivers from the .exe file, but I have no clue where to drop the files to for the hd audio?
If you could help me with this, that would be awesome. Thanks alot.
Reply
Hello again. Was my response deleted, or what?
Reply
Nevermind. It wasn’t showing up… It is now.
Reply
admin reply on January 19th, 2009 5:35 pm:
@Sean, it should be there.. thanks for responding!
Reply
Sean reply on January 20th, 2009 4:35 am:
@admin, Can you help me at all with my issues I posted?
Reply
Comments on this entry are closed.